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January 2011 Newsletter

 

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Dear subscribers,

Happy New Year from Harewaves Wireless Inc.

May your hair, your teeth, your face-lift, your abs and your stocks not fall; and may your blood pressure, your triglycerides, your cholesterol, your white blood count and your mortgage interest not rise.

May you get a clean bill of health from your dentist, your cardiologist, your gastro-enterologist, your urologist, your proctologist, your podiatrist, your psychiatrist and your plumber.

May what you see in the mirror delight you, and what others see in you delight them. May someone love you enough to forgive your faults, be blind to your blemishes, and tell the world about your virtues.

May New Year's Eve find you seated around the table, together with your beloved family and cherished friends. May you find the food better, the environment quieter, the cost much cheaper, and the pleasure much more fulfilling than anything else you might ordinarily do that night.

May the telemarketers wait to make their sales calls until you finish dinner, may the commercials on TV not be louder than the program you have been watching, and may your check book and your budget balance - and include generous amounts for charity.

May you remember to say "I love you" at least once a day to your spouse, your child, your parent, your siblings; but not to your secretary, your nurse, your masseuse, your hairdresser or your tennis instructor.
Author Unknown

 

 

Christmas Prize Draws

Congratulations to Bette Molleken for winning our Christmas word scramble for a canon printer.

Congratulations also to Maureen Amell for winning a box of hand made chocolates in our sleigh full of gifts draw.


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New computer - 100% tax write off for businesses               

Donít forget, the government of Canada has a tax incentive for businesses until January 31, 2011.

It is a 100% Tax write off for the purchase of a new computer and any software you get with it! So, rather that give your money to the government in taxes, you should give it to us and we will give you the gift of a new computer. Itís a win-win situation!

More tax incentive details here:  http://www.cra-arc.gc.ca/taxcuts/


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Internet video on demand - where is it going?

A number of people have asked us about NetFlix and the impact it has on their traffic allowance, so I thought I would try to give a bit more information and clarity on it. For those of you that are wondering what NetFlix is, it is a web based service that you sign up to for a small fee and you are able stream movies over the internet to watch. The problem with this service and others like it is that it is built on the backs of the internet service providers and puts a load on service providers that is not substantiated by subscriber rates. Netflix is just an example, there are many applications and websites that are providing the same services such as apple tv and television networks that re-broadcast re-runs online.


The impact in the past has not been as significant, but as more and more users are viewing online the amount of infrastructure needed to support these bandwidth intensive applications  grows. One of the issues with wireless providers is that there is just not enough wireless frequencies available to us to accommodate this type of traffic and if there were the infrastructure cost would be significant as well.
Some of the major players in the U.S. and Canada (Verizon, Bell, Videotron, AT&T)are starting to implement traffic allowances and overage charges due to the recent explosion of these types of applications.


What does this mean to the end user? Unfortunately cost always funnels down to the end user, so it will be up to the end user to decide if the cost outweighs the benefit. I’ve included some links to a few articles that talk more about this topic that are quite interesting to read.


http://www.dslreports.com/shownews/Hacked-Router-Costs-Videotron-User-1800-In-Overages-112109

http://www.dslreports.com/shownews/Bell-Starts-Charging-DSL-Users-1250-Per-Gigabyte-112072

http://www.zdnet.com/blog/perlow/ces-the-real-cost-of-4g/15388?tag=nl.e539

 


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Harewaves Myth Busters

Myth Ė Harewaves likely knows my internet is down, I wonít bother calling because I donít want to be a pain.

BUST Ė Harewaves does have systems that monitor our tower equipment for outages, but due to the magnitude of customers, it is impossible to monitor each customer. If your internet is down, we likely do not know about it and you should call. If there is an outage we can let you know that or help you if there is not. About 80% of our trouble calls are customer equipment related and we can help you pinpoint that quickly and if not we can dispatch a technician to solve the problem.

Myth Ė to get better wireless service we have to switch to a different provider.

BUST Ė Wireless technology is improving and changing all the time. We are constantly researching and trying new products and implementing them on our towers. Often we have a next-gen product available that can offer more speed, reliability, and throughput that you are unaware of. Yes, there is a cost to upgrade so we donít aggressively market it unless the end user indicates they are unsatisfied or having problems with the current service. The upgrade costs though are generally much cheaper than buying into another provider.

Myth Ė Harewaves is only interested in taking my money, they have been gouging me for the last five years and donít care about the quality of my service.

BUST Ė Harewaves really cares about providing the best service possible with the technology and resources available. We have been working hard to provide service for the last 6 years where no one else would and continue to improve as technology becomes available. In a recent survey we did of competitors product and pricing we felt we still offer the best product at the best price. A product comparison will soon be available on the products page of our website.

Myth Ė Wireless service should be as good and cheap as cabled solutions in town.

BUST Ė Wireless internet is the most viable option for rural areas at this point, it does however have some challenges. Due to it being transmitted over the air, there are environmental , terrain, interference and capacity factors involved that cabled systems donít have. All these things affect the reliability and cost of service no matter what company provides it. We believe that a fiber to the home solution is the best option, but is likely down the road a while due to infrastructure and development costs. Wireless is currently however the best, most viable solution in rural areas.

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Bell PVR Superbowl Promotion

Bell T.V. currently has a Superbowl special on for new customers wanting to have a high definition PVR. You can now get a High Definition PVR for $199 with promotional rebates. A savings of $300.00! Offer valid until February 6, 2011.

Also, check out our computers and laptops we have in stock or get us to build you a computer that meets your specific needs.

We are located just off of Hwy 766 in Eckville on 53rd Ave.


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Contact Info:

Phone: 403-746-0096

Email: sales@harewaves.net

Location: 4824 53rd Ave Eckville

Mailing: P.O. Box 841

Eckville, Alberta

T0M 0X0

 

 

 

Sydney Smith

Resolve to make at least one person happy every day, and then in ten years you may have made three thousand, six hundred and fifty persons happy, or brightened a small town by your contribution to the fund of general enjoyment.

Albert Einstein

I feel that you are justified in looking into the future with true assurance, because you have a mode of living in which we find the joy of life and the joy of work harmoniously combined. Added to this is the spirit of ambition which pervades your very being, and seems to make the day's work like a happy child at play.

Henry Wadsworth Longfellow

Look not mournfully into the past. It comes not back again. Wisely improve the present. It is thine. Go forth to meet the shadowy future, without fear, and with a manly heart.

Edward Payson Powell

The old year has gone. Let the dead past bury its own dead. The new year has taken possession of the clock of time. All hail the duties and possibilities of the coming twelve months!